Privacy Policy
Last updated: October 8, 2026
This Privacy Policy explains how Smart Market Option (“we”, “us”, “our”) collects, uses, stores, and shares information when you use our website and investment platform.
1. Information we collect
- Account data — name, email, phone number, and authentication details when you register.
- Transaction data — deposits, withdrawals, investments, amounts, and related payment references (e.g. M-Pesa).
- Usage data — pages visited, device type, and approximate technical logs needed to operate and secure the service.
- Support messages — information you send when contacting support.
2. How we use information
- Provide accounts, wallets, packages, and dashboards
- Process payments and verify transactions
- Prevent fraud, abuse, and unauthorized access
- Respond to support requests and improve the product
- Meet legal and regulatory obligations where applicable
3. Sharing of information
We do not sell your personal information. We may share data with:
- Payment providers needed to complete M-Pesa or other transfers
- Infrastructure and hosting providers that process data on our behalf under contract
- Authorities when required by law or to protect rights and safety
4. Cookies and similar tech
We use cookies and similar technologies for authentication, session management (including optional guest mode), and essential site function. You can control cookies through your browser settings; disabling some may limit features.
5. Data security
We apply reasonable technical and organizational measures to protect account and transaction data. No method of transmission or storage is 100% secure; please use a strong password and keep login details private.
6. Data retention
We retain account and transaction records for as long as needed to provide the service, resolve disputes, and comply with legal requirements. You may request account closure subject to outstanding obligations.
7. Your choices
Depending on applicable law, you may request access, correction, or deletion of certain personal data. Contact us via the Support page. We may need to verify your identity before fulfilling requests.
8. Children
The platform is not directed at individuals under 18. We do not knowingly collect personal information from minors.
9. Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use after changes constitutes acceptance of the revised policy where permitted by law.
10. Contact
Privacy questions: use the channels on our Support page.